SOLTI designs, creates, integrates and maintains the subsystems that make up the Unified Communications (UC) environment of the enterprise, combining various services (voice, video, fax, chat, etc.) on one side and access devices (laptop, desktop computer, smartphone , mobile phone, tablets, etc.) on the other to transfer information between them over all existing communication channels.
The main value of using SOLTI UC solutions is that it becomes possible to exclude delays in the business processes of companies arising from unsuccessful attempts to connect employees with each other, to increase labor productivity and, as a result, to gain competitive advantages in the business of the enterprise.
The key technologies on the basis of which unified communications systems are created are: IP telephony, e-mail, audio and video conferencing (Web conferences), instant messaging, and also voice and unified mail.